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The Customer Care Roundup for August 27, 2014

“The most successful businesses will be customer obsessed.” Says Forrester research.

 

This week, our content heard from around the web focuses on the strategic thinking needed to both run a successful business while taking care of your customers. Take a read below:

Don’t forget. Global Response will be attending the Shop.org Summit in Seattle from Sept. 29 – Oct 1st. Let’s meet!

Categories: Business IntelligenceBusiness Process OutsourcingCustomer CareExperience
Tags: customer focuscustomer serviceoutsourcingSocial Mediatraining