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The Customer Care Roundup for September 4, 2014

Big data, holiday retail trends and social media customer service.

 

This week, our content heard from around the web focuses on trends in retail for the upcoming holiday season, helpful articles on customer data and social media customer service. Take a read below:

Don’t forget. Global Response will be attending the Shop.org Summit in Seattle from Sept. 29 – Oct 1st. Let’s meet!

Categories: Business IntelligenceCustomer CareEvents
Tags: Big DataHoliday Retail TrendsSocial Media