Margate, Florida (July 28, 2017) – Global Response, a leading provider of contact center services, is proud to announce that it has won a TMC 2017 Elite Contact Center Outsourcing Award.
TMC’s Elite Contact Center Outsourcing Award recognizes the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound. Teleservices agencies are ranked for being the largest agencies in the industry as measured by the amount of billable teleservices minutes completed during the past year.
“We are honored to win TMC’s prestigious Elite Award,” said Wendy Shooster, Co-CEO of Global Response. “It’s a testimony to our contact centers’ exceptional work in outsourced customer service and support.”
TMC, a global media company, announced the awards July 25. The results of the Elite Outsourcing Award will be published in CUSTOMER magazine in the second quarter issue of 2017.
TMC has been honoring tech companies for 20 years with some of the most prestigious and respected honors in the communications and tech sector worldwide. “Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace,” the organization said its announcement.
“On behalf of TMC and CUSTOMER magazine, I would like to congratulate all of the winners of a 2017 Elite Contact Center Outsourcing Award,” said Rich Tehrani, CEO, TMC. “This ranking is truly the benchmark for choosing large-size, large-capacity teleservices agencies and I am so excited to see what their future holds.”
About Global Response
Global Response specializes in customer service for well-recognized brands and Fortune 500 companies. Our call centers, which partner with clients in industries including retail, healthcare, education, insurance and automotive, have headquarters in Margate, Florida.
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.
Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. This presents branding, thought leadership and lead generation opportunities for vendors/sellers.