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5 tips to support your brand via social media. Tip 2: Respond quickly

Customers communicate more frequently on social media today and view it as an instant form of communication. When monitoring social media, know your customers’ expectations and respond accordingly. Yesterday’s Tip 1 was to Listen to your customers. Here’s the second tip:

Tip 2: Respond quickly.

 

See tomorrow’s blog for Tip 3.

Categories: Best Practices