5 steps that drive positive Net Promoter Score. Step 3: Solve and Deliver

The third step in our Best Practices series on a strategy of driving Net Promoter Score using the elements of transformational experience is Solve and Deliver, discussed below. Step 2 focused on assessing the customer’s needs and considering a solution.

Step 3. Solve and Deliver.

For Step 4, see tomorrow’s blog.

Categories: Best PracticesCustomer LoyaltyGlobal Response BlogNet Promoter Score