5 Steps to Conducting Panel Interviews. Step 2: Make Introductions

The standard process call centers use to interview candidates is a one-on-one interview. But panel interviews are an important supplementary process. Today’s Step 2, which follows, discusses how to start the panel interview with introductions, while Step 1 focused on preparations for the interview.

Step 2. Make Introductions.

  • At the start of the panel interview, explain the agenda to the candidates, since the format may be new to the participants.
  • Introduce the interviewers. Explain the positions, titles and roles that the interviewers hold within the company.
  • Give a brief introduction of the company and the positions for which you are hiring.
  • Have the candidates state their name and ask them to identify their best attribute in front of the group as a way to break the ice.

See Wednesday’s blog for Step 3.