5 Steps to Conducting Panel Interviews. Step 5: Select Candidates

You have reached the last step of the process of conducting panel interviews in the contact center – the Best Practices blog we’ve published throughout this week. In Step 4, the blog discussed points of conducting the interview. In Step 5, which follows,  it is time to discuss and select candidates.

Step 5. Select Candidates.


Panel or group interviews can give contact center managers another tool to supplement their accounts with exceptional Brand Specialists. They give interviewers the opportunity to see candidates functioning in a group or team setting, which is the likely environment for their work. These are the steps for the framework of panel interview best practices.

For all 5 Steps of Conducting Panel Interviews, see our blog tomorrow.

Categories: Best PracticesInterviews