Automotive
The automotive industry is intensely competitive and fast-paced.
Every "touch" with a prospect must be handled quickly
and accurately. And your existing customers must be handled with
expertise, expediency and the highest level of courtesy.
Our experience and expertise in the automotive industry has produced
bottom-line results and ground-breaking solutions - including
our proprietary CRM tool and e-mail management solution.
Global Response currently operates an Internet Lead Management
division for a large automobile distribution company, pioneering
new solutions in auto retailing on the web. The agents in the
department send out price quotes on new and used vehicles, schedule
service appointments and manage requests for vehicle parts. They
serve as an off-site, web-based sales and service department for
auto dealers seven days a week. They provide accurate, complete
car quotes in less than two hours, consistent with the response
speed consumers demand on the Internet. Pricing is based on specified
dealer objectives.