Rock-solid facilities in strategic locations
World Headquarters
Our Headquarters is located in one of the world’s premier resort destinations: greater Fort Lauderdale, Florida. We are ten miles from the ocean, far away from storm surge zones, but close enough for an easy drive to the beach. The Global Response campus includes four 37,000 sq. ft. buildings and twelve acres of undeveloped land available for future expansion.
Fulfillment Headquarters
Global Response's Fulfillment and Logistics center is in Fort Lauderdale, one mile from our headquarters complex. The facility is integrated with the call center, allowing seamless credit card processing with traceable calls to fulfillment operations.
The Global Response Headquarters features:
- Halon fire system protecting our network operations center
- Rolladen shutters on every window
- Warm, friendly decor that makes everyone feel at home
- Concrete block construction
- Silicone-coated concrete I-beam roof
- Easy access from FLL, MIA and WPB airports with loads of direct non-stop flights from around the country
- Our South Florida location can serve the entire Western hemisphere because of our ability to attract local talent who can speak fluent Spanish, Portuguese, French and more
- Strategically located within 20 minutes of over a half-dozen local colleges and universities
- Located in a bedroom community where employees can walk, bike or get easy bus access.
Global Response North
Global Response North is a mirror-image of our Fort Lauderdale Headquarters. This facility is located in Michigan’s Upper Peninsula, an area offering a large pool of motivated, potential employees because of the loss of so many jobs to foreign countries. We have benefited from tremendous local enthusiasm and support, from an opening day parade to a ribbon-cutting ceremony attended by the Governor of Michigan. Since we just opened in 2006, everything there is brand new—not a legacy device in sight. More importantly, the quality and quantity of the work performed there has exceeded the stringent expectations of such major clients as the Metropolitan Museum of Art, and Wine Country Gift baskets, Tru-Green as well as other major brands
Global Response Fulfillment & Logistics
The Global Response fulfillment and logistics center is just over a mile from our headquarters, making it easy for clients to pay a visit to our call center and fulfillment operations on the same day. It’s located across from Fort Lauderdale Executive Airport– only fifteen miles from Port Everglades, midway between I-95 and the Florida Turnpike.
The facility features:
- Air-conditioned space
- Triple ceiling height with racks from floor to ceiling
- Secure, locked storage with video surveillance
- Integrated operations with our contact centers, including dedicated data links (via frame relay and internet)
- Shipping via FedEx, UPS, and USPS
- Concrete block construction with storm windows