The history of Global Response
Herman Shooster started working at the age of 12 pumping gas at his father's gas station in Chester, Pennsylvania. He served honorably as a Medic in the Pacific during World War II. When the war ended, Herman earned a B.A. in Marketing from Temple University. He's been working as an entrepreneur ever since.
Long before anyone ever heard of McDonalds, Herman’s dad and brothers built a fast food restaurant. (If only they had thought franchising!) Then they expanded it into a drive-in restaurant, complete with a dance floor and radio station and live music. Think “Grease”, remember "Rock Around the Clock" by Bill Haley and the Comets? That was a regular gig. Shooster's restaurant was one of the places where rock music was born. The State bought them and used the land to build a bridge across the Delaware River.
Herman
then entered the frozen food industry, eventually taking his company
public. Next, he moved to Florida with his wife and kids, where
he acquired an answering service business named 'Ding-a-Ling'.
It's a great name for a "mom-and-pop" answering service,
but not much of a confidence builder when you are selling information
technology enhanced services required for successful call center
operation. That's why we morphed into Global Response, but please
don't think the change is merely cosmetic. We still maintain the
warm friendly jovial disposition, but our innovative contact center
systems will meet the needs of the most demanding and sophisticated
programs.
Today, Global Response is one of the nation's premiere Contact
Center and Fulfillment companies, serving America's most prestigious brands.