Brand Specialists interact with customers to help them accomplish a wide variety of tasks. Global Response has developed a Brand Care culture that enables its people to represent brands like National Geographic, Crate&Barrel and many more, and to take on the values, style and characteristics of the brands we represent. We do that better than any other call center company and that’s why we call the people who do that work Brand Specialists.
The Global Response Brand Specialist is someone who sincerely enjoys people, takes pride in providing excellent service and is naturally courteous and helpful. The work requires articulate speaking and writing skills, computer and software application skills and a strong desire to excel.
Global Response provides a complete training curriculum that includes software systems, product training, customer interaction training, and everything else you need to succeed as a Brand Specialist. But that is just the beginning; you will work in an environment that has been designed to help you increase your skills, your performance and your enjoyment of your work. People stay where they are valued and our Brand Specialists tend to stay with Global Response.