Charming Shoppes' choice to have Global Response as their cross-channel call center leads to an increase in e-commerce sales Over the years, Global Response has been improving companies' call … [Read more...]
Founder Herman Shooster on “management by walking around”
June 27, 2011 By Leave a Comment
Culture is big part of delivering consistent, high-quality customer care. Here at Global Response, founder Herman Shooster makes himself accessible and in-touch. He is the driving force behind the … [Read more...]
