Bilingual French / English
Customer Service Specialist

Global Response Corporation is currently seeking Bilingual French / English Customer Service Specialists.
The agent will be responsible for responding to calls and emails from customers of one of the biggest fashion companies.

Responsibilities/Requirements: 

  • Knowledge of the world of Fashion
  • Inbound calls, emails/chats assisting customers with orders and product inquiries.
  • Build and maintains customer relationships.
  • Inform current and prospective customers of current promotions and new or upgraded apparel and accessories.
  • Follows up with customers when needed, to assure satisfaction, respond to queries, and solve or refer problems.
  • Responsible for meeting quality standards and objectives
  • Bilingual French
  • Excellent Verbal/Written communication skills
  • Excellent phone skills and love interacting with clients
  • Able to multi-task and work in a high volume environment
  • Computer literate, (Win2k, MS Office, e-mail, chat)
  • Type at least 30 wpm

Full-Time Shifts: Monday РSunday between 9:00am-12:00am
***Background Check required***

Pay Rate: $14/hr

Benefits:

  • Paid training
  • Competitive pay
  • Weekly pay
  • Health
  • Life
  • Dental
  • Disability and other supplemental benefits available
  • Childcare reimbursements
  • Paid Sick/Personal, Vacation and Holiday time
  • 401K
  • Growth and advancements (management is often promoted from within)

At Global Response Corporation WE MAKE IT HAPPEN!!! Celebrating more than 40 years in business, we provide the finest in customer contact center and fulfillment services. We have the tools, talent and technology essential to providing superior customer service and sales.

We employ hundreds of customer care and sales professionals who provide results- oriented and customized solutions for our national clients such as Metropolitan Museum of Art, MoMA, Crate and Barrel, Lacoste, Tory Burch and many more.

We want to meet you! Apply in-person at 777 S. State Road 7, Margate, FL 33068.
Please use the north-side entrance. For directions by phone, call 954-396-3889.

 

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