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Customer Service Representatives

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We are hiring motivated Inbound Customer Service Representatives interested in providing excellent customer care for brands such as Lane Bryant, Justice and National Geographic.

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As a Customer Service Representative, you are confident, outgoing and self-motivated with a strong work ethic. You are also team-oriented, open minded and willing to learn. You have excellent verbal, written and interpersonal communication skills and can easily establish rapport with customers.

Are you looking for a career?

A company you can call home?

Opportunity for growth?

Global Response is a great place to work!

responsibilities

  • Respond to customers with knowledge and empathy via telephone, email and chat.
  • Assist the customer in identifying his/her needs, suggesting products and completing purchases.
  • Assist customer in a courteous, friendly and professional manner according to approved procedures.
  • Correctly apply season codes to each interaction accurately and completely.

qualifications

  • Basic computer proficiency, particularly with Microsoft and web-based applications.
  • Excellent Verbal/Written Communication Skills.
  • Punctuality and consistent work attendance.
  • Customer Server or Call Center experience a plus.
  • Typing 35 words per minute is preferred.
  • Bilingual Spanish or french a plus.
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benefits

Global Response offers benefits and perks for eligible employees, including:

  • Health, dental and vision insurance
  • 401(k)
  • Weekly pay
  • Bonuses for performance and attendance
  • Paid training
  • Discounted tickets program
  • Family culture
  • 10-year employees are celebrated with diamond earrings or luxury watch
  • 20-year employees receive an all-expense paid, two-week trip for two anywhere in the world

walk-ins always welcome

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