Stories have been popping up in the press lately about the upscale Austrian brand Wolford's US retailing strategy. Global Response is a central player in this strategy. Hermes Fulfillment and Kenco … [Read more...]
The quality of loyalty
September 9, 2009 By Leave a Comment
The quality of loyalty is not strained, It drops like the gentle rain from heaven; It is twice blessed – it blesses him that gives and him that receives. - with apologies to William … [Read more...]
Retailers retrench, regroup and rethink: also, “The Dominance Effect”
July 8, 2009 By Leave a Comment
This is part 1 of our interview with Dennis Veltre, President and Founder of Clicks & Mortar, a prominent marketing consultancy whose work keeps in close touch with the dynamics of the retailing … [Read more...]
Cost cutting can’t compromise customer service
April 20, 2009 By Leave a Comment
Mike Kadish is an independent broker/consultant and an affiliate of Network Direct Inc. His business practice is primarily in assisting clients to identify and evaluate new teleservices vendors. As … [Read more...]
Calm in the midst of the storm
March 30, 2009 By Leave a Comment
Bruce Dzinski is Senior Consultant at SD Retail. His retailing clients call on him to help them with workforce management, supply chain analysis, strategic modeling, operational process improvement … [Read more...]
