Partners

 

Over our 35 years in the industry, we've developed relationships with many of the most respected business partners in customer care, fulfillment, ecommerce and more.


 

Proudly partnered with:

 

A true pioneer in customer loyalty, Brierley has created, managed and supported some of the world's most successful loyalty programs – including Hilton HHonors®, Hertz #1 Club Gold®, the My Sony™ program, BLOCKBUSTER® ...
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Escalate products help over 650 retailers simplify the challenge of cross channel commerce, in the store, on the web, and over the phone, turning valuable customer insights into actions that drive sustainable loyalty... read more




MICROS-Retail is a leading developer of award-winning retail software solutions that offer cross-channel functionality to retailers and direct marketers - small and large - seeking to optimize transactions from all points of service...
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MyBuys integrated solution delivers highly personalized product recommendations directly to retailer websites via dynamic cross- sell and up-sell merchandising, through email alerts and via RSS feeds. Shoppers get a consistent personal experience and relevant recommendations so they buy more, and more often....
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Ecommerce consultancy specializing in eCommerce Requirements, RFP & Vendor Selection. The Fit For Commerce team of former multichannel retailers and providers guide retailers through strategy, tactics and execution. From business and technical requirements definition to benchmarking against best practices to selecting eCommerce vendors.... read more

 

SD Retail Consulting designs and implements practical business solutions for retailers throughout the world, unlocking value from stores, headquarters, supply chain, direct channels and support centers...
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Clicks & Mortar Consulting helps clients meet the challenges of today's rapidly changing, multi-channel retailing environment. They're experienced in guiding retailers of all sizes in integrating store, web, and catalog operations to engage consumers effectively at every point of contact....
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Worldwide Call Centers is an industry leading provider of Call Center Outsourcing Consulting & Referral Services to clients from the US, Canada, UK, Australia & beyond, analyzing needs and proposing a short list of Domestic and/or International Call Centers for the specific application or campaign...
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InstantService is an application service provider of integrated chat, email management, knowledge base and lead capture solutions that enable businesses and call centers to increase sales and improve online customer service...
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El Toro Interactive is a New York/Raleigh-based interactive agency that specializes in Search Engine Optimization and search engine-friendly technology, including eye heat tracking, SEO and link-building and online marketing...
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Native Remedies is the market-leading brand of natural remedies specially formulated to offer a complete solution for holistic health and wellness. With over 500,000 customers worldwide and more than 250 herbal remedies and homeopathic remedies, you’ll always find the holistic health products you need... read more