Outsourced Call Center Services
We offer a full range of contact center services, including “high-touch” customer care, inbound sales, order processing, chat support, email response and social media support.
Global Response is a true contact center, going beyond traditional call center services to interact with your customers via any channel they choose. In every channel, and in every interaction, we communicate your brand personality as enthusiastically as you do.
Our agents are Brand Care Specialists who are experts on your products, customers, policies and procedures. Whatever service they’re providing for your company—customer care, order management, selling, chat support or others—our commitment to your brand comes through every time we interact with your customers. What’s more, we share with you the best practices we’ve observed and implemented in providing all these services for leading brands for the last four decades.