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Inbound Services

Inbound call center services.

Your 800 number. Your chat support button. Your email and social media interactions. All critical touchpoints where your customer experiences your brand.

Your website, catalog, and marketing campaigns sell your products and services while establishing and promoting your brand personality. When consumers respond, they expect to speak to a representative of your company and have an experience that reinforces that brand personality. At Global Response, that’s exactly the experience our Brand Care Specialists deliver.

Whatever industry you’re in—luxury brands, automotive, multi-channel retailing, health insurance—we offer the full range of inbound services that help you increase sales, retain customers, and create brand loyalty. We convey your brand personality consistently and deliver on your brand promise in every interaction with your customers.


Learn more about our inbound call center services and what sets us apart.

 

Order Management

Global Response understands the importance of a seamless order management process.

Sales, cross-sell, upsell

We use our proven experience to effectively cross-sell and up-sell your products and services.

Email Response

Email is still an important touchpoint in the customer life cycle. Cost effective and versatile.

Chat Support

Easy-to-use powerful live chat support applications that deliver instant messaging technology to your customers’ fingertips.

Technical Support

Brand Care support after the sale is as important to keeping a customer as the sale itself.