Inbound Services
Selling, cross-selling, up-selling
Selling, cross-selling and upselling done your way. Your business rules. Your metrics. Your brand personalilty.
Your sales process is distinctive. Your brand is unique. Global Response centers our selling, cross-selling and upselling services on how you do business.
Moving beyond selling
A sale is more than a one-time transaction. It’s an experience that brings your customers back or sends them packing! Global Response specializes in communicating your brand personality. And delivering a buying experience that drives repeat business.
How we sell your products is never a struggle. We play nice in the sandbox! It may be our sand, but the pail and shovel are yours. Your matrix of products (pail) and sales triggers (shovel) defines how we approach these cross-sell and upsell opportunities. We sell your way, not ours!
Your outsourced sales team
Precise flexibility is our specialty! Your customers will never question where you end or we begin. Global Response has developed an intense process that finds, hires and matches the talent that suites your brand personality.
Our mission is to become an extension of your sales strategy. We study every facet of your operations by sending our people to your headquarters to see first hand how your business is run. We mirror your training, work environment and business rules. Result? Your brand essence permeates every customer interaction we make.
Technology and reporting that supports your sales strategy
“Mine! You can’t bring your own!” Sound familiar? “Mine” is not a word in our vocabulary. You need to use the right technology that fits your sales strategy. Global Response offers the use of our proprietary order processing system. Or we can use yours. We can also integrate the platforms into your overarching order processing infrastructure.
Do you know how your retailing trends are performing? With our web-based reporting, you have instant access to real-time data such as inventory levels, daily sales, conversions and more. And if you need this information integrated into your existing reporting infrastructure, we got you covered!
Customer engagement
Your customers want to reach people who are knowledgeable, helpful and friendly. Our Brand Care Specialists deliver on all three expectations and more! That’s how selling, cross-selling and upselling gets done just right.