The essence of our approach is to know your brand and patrons. With the right people – and aligned technology, all is possible.
We are a leading provider of outsourced contact center service. We offer dedicated customer service call centers, inbound and outbound sales, email response, live chat, social media and analytics.
Global Response is a customer care call center driven by human values. So we forge long-term relationships on a basis of first-rate customer experiences and branded customer service.
Global Response is passionate about your brand. We are committed to painting a positive, lasting image of your brand with every customer contact.
Our clients trust us with their most valued asset — their customers. That trust shapes all that we do. As a result, we immerse our Brand Specialists in our clients’ brand culture. They receive input from each customer care team, our top trainers and e-learning tools at our on-site training rooms.
So, if you are looking for a contact center, be sure to talk with the team at Global Response. You will be sure to learn about our unique “Brand Care” approach that results in the finest customer experiences.
The values of our founder, Herman Shooster, guide us at Global Response. We are built on the precepts of accountability, discipline, integrity and teamwork.
Our vibrant culture fosters a creative and engaged workforce. On top of that, our warm and open centers support working as partners and goodwill.
We provide our workers with professional development, as well as a benefits package, childcare subsidies and rewards for loyalty. The features of our culture combine to create a close-knit workplace that inspires team spirit.