Automotive Call Center Services for Car Dealers & Dealerships
Driving Sales and conversions, along with additional car dealer services is what our automotive contact center team does best. From lead-generation and prospecting support to auctions and warranty conversion – ensure dealer-group marketing campaigns are a success with a customer care team from Global Response.
Outsourcing Lets You Focus on Your Core Strengths
Our Automotive Specialists excel at expressing your brand personality in every call, chat, and email response.
Lead Generation and Nurturing
At Global Response, we’re available 24/7/365 to treat your contacts with first class service. Our Automotive Brand Specialists develop and nurture leads, helping you turn them into loyal customers.
We support multiple touchpoints in the customer life cycle, from early stage lead responses and appointment setting to post-sale application processing. Our integration team can connect directly to your CRM platform, delivering your lead and prospect data directly to your car dealers.
Global Response has the tools, technology, and infrastructure to manage web-based lead generation, follow-up responses, prospecting, and business process outsourcing for your potential customers. We provide the high-touch customer care required across call, chat, email, SMS text and social media.
Marketing Campaign Support
Our Automotive Brand Specialists ensure the success of your marketing campaigns. We provide live support at multiple touchpoints through your sales funnel. At Global Response, we understand car dealership management challenges. Our specialists are skilled at processing leads from web landing pages and delivering optimized data back to your car dealers. We deliver fast and efficient responses that are loaded with critical information.
Managing an automotive contact center is expensive. Infrastructure, technology, maintenance and staffing costs can add up quickly. Global Response is able to leverage scale to reduce operating costs and offer the most efficient call center services for car dealers and dealerships to keep the return on investment positive.
Experienced across industries. Your brand. Our passion.
We’ve been providing outsourced call center operations for over four decades to global brands
across automotive, banking, B2B, education, healthcare, hospitality, luxury and retail verticals. Contact us today to learn more!