Automotive Call Center Services for Car Dealers & Dealerships

Driving Sales and conversions, along with additional dealer services is what our automotive contact center team does best.  From lead-generation and prospecting support to auctions and warranty conversion – ensure dealer-group marketing campaigns are a success with a customer care team from Global Response.

Outsourcing Lets You Focus on Your Core Strengths

At Global Response, we’re available 24/7/365 to treat your prospects and your customers to first class service. Our Automotive Brand Specialists develop and nurture leads, helping you turn them into loyal customers. We support multiple touchpoints in the customer life cycle – from early stage lead responses and appointment setting to post-sale application processing.

Our integration team can connect directly to your CRM platform, delivering your lead and prospect data directly to your dealers. Outsourcing automotive call center services allows you more time to focus on your core strengths and frees up your salespeople’s valuable time for the customers in your dealership.

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Our Automotive Specialists excel at expressing your brand personality in every call, chat, and email response.

Lead Generation and Nurturing

At Global Response, we’re available 24/7/365 to treat your contacts with first class service. Our Automotive Brand Specialists develop and nurture leads, helping you turn them into loyal customers.

We support multiple touchpoints in the customer life cycle, from early stage lead responses and appointment setting to post-sale application processing. Our integration team can connect directly to your CRM platform, delivering your lead and prospect data directly to your dealers.

Global Response has the tools, technology, and infrastructure to manage web-based lead generation, follow-up responses, prospecting, and business process outsourcing, for your potential customers. We provide the high-touch customer care required across call, chat, email and social media.

Marketing Campaign Support

Our Automotive Brand Specialists are working hard, 24/7 to ensure the success of your marketing campaigns. We provide live support at multiple touchpoints through your sales funnel. At Global Response, we understand dealership management challenges. Our specialists are skilled at processing leads from web landing pages and delivering optimized data back to your dealers. We deliver fast, efficient responses loaded with critical information.

Global Response Brand Specialists have the tools, technology and infrastructure to manage web-based lead generation, follow-up responses, prospecting, and business process outsourcing for your potential customers.

Cost Reduction

Managing an automotive contact center is expensive. Infrastructure, technology, maintenance and staffing costs can add up quickly. Global Response is able to leverage scale to reduce operating costs and offer the most efficient call center services for dealers and dealerships to keep the return on investment positive. 

Experienced across industries. Your brand. Our passion.

We’ve been providing outsourced call center operations for over four decades to global brands
across automotive, banking, B2B, education, healthcare, hospitality, luxury and retail verticals. Contact us today to learn more!