Global Response is a true contact center, going beyond traditional contact center services to interact with your customers via any channel they choose. In every channel, and in every interaction, we communicate your brand personality as enthusiastically as you do.
Our Brand Specialists are experts on your brand and your customers. Whatever contact center services they’re providing for your company — customer care, order management, sales, chat support or others — our commitment to your brand comes through every time we interact with your customers. What’s more, we share with you the best practices we’ve observed and implemented in contact center outsourcing for leading brands. These are among the contact center solutions we offer.
Customer care is a mindset that our Brand Specialists embody in each customer interaction.READ MORE
Live chat outsourcing applications that deliver instant messaging technology to your customers’ fingertips.READ MORE
Brand Care support after the sale is among the contact center solutions that are as important to keeping a customer as the sale itself.READ MORE
Our social media experts facilitate brand-affirming customer interactions and provide crucial insights about your business.READ MORE
Brand Care from initial customer contact until the moment your product is in their hands.READ MORE
We use our proven experience to effectively cross-sell and up-sell your products and service.READ MORE
We understand the importance of a seamless order management process.READ MORE
Email support is a cost-effective and versatile way to build memorable customer experiences.READ MORE
User-friendly IVR experiences that work for your customers.READ MORE
Branded contact center solutions to help your operation run more smoothly.READ MORE