Contact Center Services and Solutions
We offer a full range of contact center services, including high-touch customer care, inbound sales, order processing and omnichannel support.
Global Response is a true contact center, going beyond traditional contact center services to interact with your customers via any channel they choose. In every channel, and in every interaction, we communicate your brand personality as enthusiastically as you do.
Our Brand Specialists are experts on your brand and your customers. Whatever contact center services they’re providing for your company — customer care, order management, sales, chat support or others — our commitment to your brand comes through every time we interact with your customers. What’s more, we share with you the best practices we’ve observed and implemented in contact center outsourcing for leading brands. These are among the contact center solutions we offer.
Contact Center Services and Solutions
We offer a full range of contact center services, including high-touch customer care, inbound sales, order processing and omnichannel support.
Talk to a Call Center Expert
You’re looking for an outsourced call center that can deliver the kind of brand experience that your customers expect.
Customer Care
Chat Support
Technical Support
Brand Care support after the sale is among the contact center solutions that are as important to keeping a customer as the sale itself.
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Social Media Support
Our social media experts facilitate brand-affirming customer interactions and provide crucial insights about your business.
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Omnichannel Customer Service
Sales, cross-sell, upsell
Order Management
Email Response
Interactive Voice Response (IVR)
Business Process Outsourcing (BPO)
