contact center

Contact Center Solutions for Your Business Help Desk & Customer Support

We offer a full range of contact center services, including “high-touch” customer care, inbound sales, order processing, chat support, email response and social media support.

Global Response is a true contact center, going beyond traditional contact center services to interact with your customers via any channel they choose. In every channel, and in every interaction, we communicate your brand personality as enthusiastically as you do.

Our Brand Specialists are experts on your products, customers, policies and procedures. Whatever contact center services they’re providing for your company — customer care, order management, selling, chat support or others — our commitment to your brand comes through every time we interact with your customers. What’s more, we share with you the best practices we’ve observed and implemented in contact center outsourcing for leading brands. These are among the contact center solutions we offer:

 

In every channel, and in every interaction, we communicate your brand personality as enthusiastically as you do.