Privacy Policy

Global Response is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Global Response Web site and governs data collection and usage. By using the Global Response website, you consent to the data practices described in this statement.

Collection of your Personal Information

Global Response collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Global Response also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Global Response. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Global Response for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Global Response Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Global Response public message boards, this information may be collected and used by others. Note: Global Response does not read any of your private online communications.

Global Response encourages you to review the privacy statements of Web sites you choose to link to from Global Response so that you can understand how those Web sites collect, use and share your information. Global Response is not responsible for the privacy statements or other content on Web sites outside of the Global Response and Global Response family of Web sites.

Use of your Personal Information

Global Response collects and uses your personal information to operate the Global Response Web site and deliver the services you have requested. Global Response also uses your personally identifiable information to inform you of other products or services available from Global Response and its affiliates. Global Response may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Global Response does not sell, rent or lease its customer lists to third parties. Global Response may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Global Response may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Global Response, and they are required to maintain the confidentiality of your information.

Global Response does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Global Response keeps track of the Web sites and pages our customers visit within Global Response, in order to determine what Global Response services are the most popular. This data is used to deliver customized content and advertising within Global Response to customers whose behavior indicates that they are interested in a particular subject area.

Global Response Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Global Response or the site; (b) protect and defend the rights or property of Global Response; and, (c) act under exigent circumstances to protect the personal safety of users of Global Response, or the public.

Use of Cookies

The Global Response Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Global Response pages, or register with Global Response site or services, a cookie helps Global Response to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Global Response Web site, the information you previously provided can be retrieved, so you can easily use the Global Response features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Global Response services or Web sites you visit.

Security of your Personal Information

Global Response secures your personal information from unauthorized access, use or disclosure. Global Response secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Global Response will occasionally update this Statement of Privacy to reflect company and customer feedback. Global Response encourages you to periodically review this Statement to be informed of how Global Response is protecting your information.

Contact Information

Global Response welcomes your comments regarding this Statement of Privacy. If you believe that Global Response has not adhered to this Statement, please contact Global Response at stevem@globalresponse.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Safe Harbor Compliance Statement

Global Response adheres to the Safe Harbor Agreement concerning the transfer of personal data from the European Union (“EU”) to the United States of America. Accordingly, we follow the Safe Harbor Principles published by the U.S. Department of Commerce (the “Principles”) with respect to the collection, use, and retention of all such data from European Union member countries. Global Response has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If there is any conflict between the policies in this privacy policy and the Principles, the Principles shall govern.

To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/.

We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles. If a complaint or dispute cannot be resolved through our internal process, we agree to dispute resolution with the EU Data Protection Authorities serving as an independent recourse mechanism.

Questions, comments or complaints regarding Global Response’s Safe Harbor Policy or data collection and processing practices can be mailed to:

Global Response Corporation
Attn: Legal Department
777 South State Road 7
Margate, FL 33068

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