Your website, catalog and marketing campaigns sell your products and services while establishing and promoting your brand personality. When consumers respond, they expect to speak to a representative of your company and have an experience that reinforces that brand personality. At Global Response, that’s exactly the experience our Brand Specialists deliver.
Whatever industry you’re in — luxury brands, automotive, multi-channel retailing, health insurance — we offer the full range of inbound services that help you increase sales, retain customers, and create brand loyalty. We convey your brand personality consistently and deliver on your brand promise in every interaction with your customers.
Customer care is more than a service, it is a mindset embodied in each customer interaction.more
Global Response understands the importance of a seamless order management process.more
We use our proven experience to effectively cross-sell and up-sell your products and services.more
Email is still an important touchpoint in the customer life cycle. Cost effective and versatile.more
Easy-to-use powerful live chat support applications that deliver instant messaging technology to your customers’ fingertips.more
Brand Care support after the sale is as important to keeping a customer as the sale itself.more
Keeping a customer is always less expensive than finding a new one. Your customer loyalty program can …more
Our award-winning Palettech CRM software enables rapid deployment, scripting, high volume database access…more
Click here to find out more about how our inbound services have worked for our clients and how they can work for you.more