Avoid These Common Call Center Hiring Problems

a business owner at their computer researching call center hiring problemsOnce you’ve determined the location, strategy, services and structure that’s right for your call center, you still have one of the toughest parts yet to go—recruiting and hiring. Unfortunately, many call centers fall into the same hiring traps and pitfalls. Here’s five common ones we often see—and how to avoid them in your own call center, […]