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Welcome to our Blog

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February 25, 2021 globalNo Comments

Growth During Unprecedented Times

In a time of uncertainty, many businesses are changing and having to adapt to new processes and procedures almost daily. It’s true that no one could have predicted this situation and what
   more

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January 8, 2021 globalNo Comments

Why Choose Global Response?

There are many options to choose from when it comes to partnering with a call center. While there are many different factors to consider when doing so, the training process that the
   more

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November 30, 2020 globalNo Comments

Global Response: Inside Our Culture

When you think of a contact center, what is it that you imagine? Do you picture a large, nondescript building with hundreds of people staring at computer screens? People seeming a little
   more

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February 28, 2019 Global ResponseNo Comments

Global Response Visits Ohio State University

Earlier this month the CEO of Global Response, Wendy Leuchter, braved the cold and snow to meet with students from Fisher College of Business at The Ohio State University. Through a partnership
   more

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January 23, 2019 Global ResponseNo Comments

Practice Makes Perfect

Greatness takes time. Every minute of dance performance takes a full day of choreography plus weeks, and sometimes months, of practice. Similar to the choreographer, customer service professionals must dedicate time, thought,
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December 27, 2018 Global ResponseNo Comments

Being Memorable Makes A Difference

Great experiences are emotional experiences and emotional experiences are memorable. And, often times, the memory of an experience is more important than the experience itself! At Global Response, we make it our
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