When it comes to customer service, convenience is a key factor. In recent years, one of the most highly sought after services that offers customers the convenience they crave, is live chat
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The approach Global Response takes with customer care is very different from what you would find at your run-of-the-mill call center vendors. At Global Response, we do not refer to our associates
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For those that are in the job market, considering a position working at a call center may not be something that crosses your mind. While that may be true, call centers, especially
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Contrary to popular belief, working as a call center agent, especially when working at Global Response, can be a very rewarding experience. This position is an integral part of the success of
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When it comes to taking care of your customers, there is no such thing as a part-time effort. Customer service, when done properly, is a process that needs constant attention. Now, more
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When it comes to outsourced call centers, many people have an altered or antiquated vision of what the business actually looks like and how it operates. Unlike other businesses that customers visit
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