Our Dominican Republic Contact Center Partner
The contact center in Santo Domingo, Dominican Republic is our nearshore Business Center location. This contact center location provides over 300 workstations for our Brand Specialists, all of which are PCI compliant. The location in Santo Domingo is easily accessible, as it is only a 90-minute flight from Florida, and 4 hours from New York. Our contact center is located near all major Universities, multiple Technical Schools, and several Metro Train Stations. With the wage rates approximately 35% lower than the United States, Santo Domingo offers high quality customer care for budget conscious clients.
Our call center in Santo Domingo offers the following services:
- Call Center Outsourcing
- Inbound Contact Center Services
- E-commerce & Omni-channel Contact Center Services
- Dedicated Customer Care
- Phone, Chat, Email, SMS & Social Media Monitoring
- Business Process Outsourcing
- Interactive Voice Response
- Account Management
- Shared Call Center
Hours of Operation:24-hours per day, 365 days a year
Address:Santo Dominog, Dominican Republic
Job Applicants:Please visit our Careers website!