FOOTWEAR CX

Footwear is a lifestyle.
Great customer experiences are, too.

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Global brands trust us with their customers

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Jos. A. Bank logo
asics logo
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Lacoste logo
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Customer Experience Guides for Footwear Companies

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WE’VE WALKED MILES IN YOUR CUSTOMER’S SHOES.
Here at Global Response, we’ve been building amazing customer experiences for over four decades, and we know the footwear industry from sole to laces. Along the way, we’ve developed research, case studies, and guides to help shoe companies and retail brands build customer loyalty that lasts. With these CX tools at your fingertips, your team will be prepared for the marathon that is lasting brand excellence.

Case study

How we helped FILA boost online sales by 25%

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How Rack Room saved big while expanding social media support

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How a leading footwear brand reversed high employee turnover

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How we boosted customer conversion & retention for LACOSTE

GUIDE

How to build loyal customers for the holidays and beyond

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Omnichannel Contact Centers: The evolution of customer communication

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How outsourcing can change your customer service outcomes

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Top KPIs you might be missing for the holiday season

CASE STUDY

How we helped ASICS boost performance over 130%

Ready to transform your customer experience?

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Get in touch with us today to speak with one of our retail & e-commerce specialists.
Amazing customer experience is here to stay.

For any questions, call 800.537.8000.