Business Process as a Service (BPaaS) is a cloud-based method of providing Business Process Outsourcing (BPO). BPaaS allows businesses to manage a variety of tasks, such as billing, customer support, and other back-office tasks, all without needing to invest in expensive on-site equipment or software.
BPaaS companies host cloud-based tools, which their clients can remotely access, allowing client companies to carry out these tasks in a sustainable, scalable, and cost-effective way.