Efficiently monitoring the mentions of your brand on social media can be a daunting task. Having the right response, in a timely manner can help to improve customer service, add brand awareness and increase customer lifetime value.
Our dedicated Social Media Brand Specialists monitor your brand online, capturing the 97 percent of mentions that are currently unaddressed. We understand your brand and consult with you to determine the right social media communities, like Facebook and Twitter, for social customer response.
Global Response has the people, plan and monitoring platforms needed to integrate your marketing, public relations and customer service teams. We provide social media monitoring services that your brand can measure, track and trend.