Founder Herman Shooster on “management by walking around”

Culture is big part of delivering consistent, high-quality customer care. Here at Global Response, founder Herman Shooster makes himself accessible and in-touch. He is the driving force behind the family atmosphere and unique culture that sets Global Response apart.

Herman Shooster is the Chairman and Founder of Global Response Corporation. Part of his role in running a large private corporation includes “walking the floor” and meeting with the dedicated and energetic people that drive our organization. “I walk around the whole call center and I know everybody because they’re here for years…and it’s a pleasure just to say hello to people.”Herman Shooster

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