Global Response 
at Shop.org 2013 – Showcasing our passion for your brand

Global Response was proud to exhibit at the annual Shop.org Conference and Exhibition, this year in Chicago.

If you attended, we invited you to stop by our exhibit to meet a few of the Brand Care Specialists who represent some of the most trusted brands in eCommerce.

Highlights this year included:

  • Rejuvenating at Global Response’s Relaxation Station
  • Recommendations on high-touch customer care for your luxury brand
  • Tips on social media customer service, monitoring, and analytics
  • Discussing your Multichannel / Omnichannel customer experience

Executives from luxury brand Tory Burch (a Global Response client) took the stage to talk about how Tory Burch builds passionate customers. Miki Berardelli, CMO and Matt Marcotte, SVP, global retail, shared some insights about the brand’s journey and their approach to engaging with customers.


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