Outsourced contact center will be at Exhibit 852 at the conference
The Internet Retailer Conference and Exhibition is joining this year with two other trade shows to create IRCE@RetailX at Chicago McCormick Place South, June 25-28. The team from outsourced contact center Global Response is attending IRCE@RetailX, exhibiting along with nearly 600 vendors and listening in at some of the 130+ educational sessions the conference plans.
The conference, which bills itself as “your one-stop-shop for all your e-commerce needs,” is a combination of the e-commerce show IRCE; GlobalShop, an annual event for shopper-facing retail design, technology and in-store marketing; and RFID Journal LIVE! Retail, dedicated to retail application.
IRCE@RetailX features e-commerce keynotes
The lineup of keynote speakers concentrates on peering into retail’s future and what it takes to build an e-commerce retailer today.
- First on the lineup on Tuesday, June 25, is Doug Stephens, founder and president of Retail Prophet, who speaks on The Future of Retail in a Post-Digital World. He portrays a future “where every aspect of the
retail experience as we know it will be radically transformed.”
- Andy Dunn, senior vice president of Walmart, keynotes on Wednesday, June 26, in the session Hitching a Rocket to an Engine, Bonobos and Walmart take off. Dunn co-founded Bonobos menswear company and was CEO for over 10 years before it was sold to Walmart. He talks on how digital brands’ growth is outpacing e-commerce and how unlocking their full potential may require a physical store.
- The session Inter-Generational: Leveraging the Power of a New Workplace Diversity by special guest speaker Chip Conley, strategic advisor to Airbnb, focuses on how intergenerational diversity of the workforce yields success in the workplace and society. The Conley session is Wednesday, June 26.
- Susan Tynan, CEO and founder of Framebridge, tells how the e-tailer started and the lessons learned through its development. The Thursday, June 27, session is called, Five years in: What I’ve learned about building a 21st century retailer.
- Dan Alarik, CEO of Grunt Style, tells the tale of another company started with a concept based on his military background. On Thursday, June 27, the session, True Grit: A Warrior’s Mettle Builds an E- commerce Brand, talks about growing the company from an initial $1,200 output into two companies now valued at almost $100 million together. Grunt Style, a patriotic apparel company, and second company, Alpha Outpost, a monthly box subscription, employ over 200 people – half of them military veterans.
Global Response at IRCE exhibition hall, #852
In addition to the keynote speakers, IRCE@RetailX has sessions to fit anyone’s educational needs, in categories including E-commerce Technology, Amazon and Me, and E-commerce Boot Camp: Muscle Up to Grow; Strategic Guidance for the C-Suite; and Place the Right Bets Now for the Digital Future.
The Global Response team hopes to meet you at IRCE@RetailX in the Windy City this year. Stop by to see the team at Exhibit #852 or look for them at the many sessions and keynotes.