Global Response Blog

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Read Time: 13 minutes Table of Contents Introduction Thinking about setting up a call center for your business? You’re not alone. A call center can help you handle a sudden increase in customer inquiries, grow your customer support team efficiently or tackle a backlog of potential leads. But how do you choose the best type […]

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The Global Response blog & resources

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We’ve been doing this for a long time. With over four decades of experience, Global Response is a recognized thought leader in human-centric customer experience management and contact center solutions. Browse our full library of resources including customer engagement tips, industry trends, and in-depth contact center guides.

Contact Center Industry

45+ years in retail and e-commerce

Put our expertise to work for your team. A full-service contact center solution with this level of industry experience can help reduce costs, increase customer satisfaction, and drive sales.